FAQs

The first step in using the Digital Agora requires the login / sign up of users, in order to be allowed to access the available functionality for publishing and using Marketplace Services and Community Interactions.

On the top right corner of the home page under ACCOUNTS a link to “Log In” is available. If the user already has an account, the user can use the known credentials to log in into the Digital Agora. If the user has no account yet, the user can click on the link to sign up. For the sing-up process, the user will need to provide:

• first name
• last name
• email
• username
• password

After a successful registration (and the activation of the account via email) or login, the user is redirected to the home page and on the top right corner the ACCOUNT menu shows the username of the logged-in user in parenthesis.

Go to ACCOUNT and press on "Settings" and within the tab "MY LEGAL ENTITY" create a new legal entity or find an existing legal entity.

Any user needs to be affiliated to a legal entity; to this end, the “Settings” submenu offers the possibility to update some profile information (e.g. profile picture, position, short introduction) and to manage the affiliation of the logged-in user. In the “MY LEGAL ENTITY” tab, the logged-in user can create a new legal entity or join an existing one.

The following information is currently associated to a legal entity:

• Name
• Description
• Logo
• Cover image
• Techniques (associated to the legal entity)
• Sectors (associated to the legal entity)
• Website URL
• Street name
• Street number
• Postal code
• Town
• Country
• Phone number
• VAT ID number

The publication and promotion of Marketplace Services requires that the legal entity is approved as Provider. To do so, an Administrator of the legal entity can request the "Provider Approval" by managing the legal entity in the tab "MY LEGAL ENTITY" under ACCOUNT/Settings. The approval request will be process by the Operator.

Please note that as a prerequisite to publish and promote Marketplace Services, the legal entity needs to have been approved as a "Provider" by the Operator. The creation of Marketplace Services (e.g. software apps, training courses, consulting projects) follows a similar workflow; go to the "MARKETPLACE" menu and select one of the Services. Within the "CREATED" tab, a button to create the corresponding Service is available and by pressing on it a the web form for the Service will be shown. The description of the created Service can be updated as many times as needed; nonetheless, the content would need to be approved by the Operator before it can be published. After the Service is approved, you can decide when to make it visible to other users by pressing the "Publish" button. Please note that if you update the content, a new approval from the Operator would need to be requested.

The creation of Community Interaction (e.g. insights, panel discussions, matches - call for solutions) follows a similar workflow; go to the "COMMUNITY" menu and select one of the Interactions. Within the "CREATED" tab, a button to create the corresponding Interaction is available and by pressing on it the web form for the Interaction will be shown. The description of the created Interaction can be updated as many times as needed; nonetheless, the content would need to be approved by the Operator before it can be published. After the Interaction is approved, you can decide when to make it visible to other users by pressing the "Publish" button. Please note that if you update the content, a new approval from the Operator would need to be requested.